Terms & Conditions – wjl Casino Philippines

For the purposes of these Terms & Conditions, the following definitions shall apply:

• "wjl" / "wjl Casino" / "the Platform" / "we" / "us" refers to the operator of the website located at wjl.lat and all associated sub-domains and services.
• "Player" / "User" / "you" refers to any individual who accesses, registers on, or uses the wjl Casino platform in any capacity.
• "Account" means the personal account created by a Player upon successful registration on the wjl platform.
• "Real Money Balance" means cash funds deposited by the Player and held in the Account wallet, exclusive of any bonus credits.
• "Bonus Balance" means promotional credits awarded by wjl Casino subject to applicable wagering requirements.
• "KYC" means Know Your Customer identity verification procedures as required by applicable regulations.
• "GCash" refers to the GCash mobile wallet service operated by G-Xchange, Inc., a subsidiary of Globe Telecom, Inc.
• "PAGCOR" means the Philippine Amusement and Gaming Corporation.
• "Wagering Requirement" means the number of times a bonus amount must be wagered before it or associated winnings become eligible for withdrawal.
• "Services" means all games, betting products, payment services, customer support, and other features offered through the wjl Casino platform.

By accessing the wjl Casino website at wjl.lat, creating an Account, or making use of any of the Services provided thereon, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety, together with the wjl Casino Privacy Policy, Responsible Gaming Policy, and any applicable Promotion-Specific Terms.

If you do not agree to these Terms & Conditions, you must immediately cease all use of the wjl platform and not create an Account. Continued use of the platform following any published update to these Terms constitutes acceptance of the updated Terms.

To register and maintain an Account with wjl Casino, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age. wjl Casino strictly prohibits access to real-money gaming by persons under the age of 21, in accordance with PAGCOR-aligned responsible gaming standards applicable to online gaming platforms serving Filipino players.
• You must be a natural person (not a corporation, partnership, trust, or other legal entity).
• You must not be a resident of any jurisdiction in which participation in online casino gaming is prohibited by applicable law.
• You must not be an employee, director, officer, contractor, or close relative of an employee of wjl Casino, its affiliated entities, or its licensed game providers.
• You must not currently be subject to a self-exclusion agreement with wjl Casino or any related platform.
• You must provide accurate, complete, and truthful information during the registration process.

wjl Casino reserves the right to request documentary proof of eligibility at any time. Failure to provide satisfactory documentation within a reasonable timeframe may result in suspension or closure of the Account and forfeiture of any balances attributable to ineligible play.

Each Player is responsible for the security and confidentiality of their Account credentials. You must not share your username, password, or one-time passcodes with any third party. wjl Casino will not be liable for any losses resulting from unauthorized access to your Account that arises from your failure to maintain credential security.

Each Player is permitted to hold only one registered Account on the wjl platform. Duplicate Accounts — regardless of whether they are registered using different mobile numbers, email addresses, GCash accounts, or device identifiers — are strictly prohibited. Where duplicate Accounts are identified, wjl Casino reserves the right to close all but one Account at its sole discretion and to void any bonuses, winnings, or balances accumulated across duplicate Accounts.

You are responsible for all activity conducted through your Account. You must notify wjl Casino's support team immediately if you suspect unauthorized access. wjl Casino recommends enabling all available security features, including two-factor authentication via SMS OTP. You must not access your Account from a device or network you do not trust or control.

wjl Casino is obligated to verify the identity of all Players prior to processing withdrawal requests. You may be asked to submit copies of a valid Philippine government-issued identification document, proof of address, and in certain circumstances, documentation regarding the source of funds. Failure to complete KYC verification will result in suspension of withdrawal functionality until verification is satisfied.

wjl Casino accepts deposits via the payment methods listed on the Platform at the time of transaction, which include but are not limited to GCash, PayMaya, BPI Online, BDO Online, Metrobank Online, Coins.ph, 7-Eleven over-the-counter payments, and USDT via TRC20 network. The availability of specific payment methods may vary at any time without prior notice.

• All deposits are made in Philippine Peso (PHP) unless the selected payment method specifies otherwise.
• Minimum deposit amounts and maximum deposit limits per transaction and per day are published on the relevant deposit page and are subject to change.
• Deposits made via GCash and PayMaya are generally credited to your wjl Account in real time. Bank transfer deposits may take up to 15 minutes during standard banking hours.
• wjl Casino does not charge fees for standard deposits. However, your payment provider may apply its own transaction fees, for which wjl Casino accepts no responsibility.
• Funds deposited into your wjl Account are held exclusively for the purpose of gaming on the wjl platform. Deposited funds do not bear interest.
• wjl Casino reserves the right to refuse or reverse a deposit if it reasonably suspects fraudulent activity, money laundering, or a violation of these Terms.

Players may request withdrawal of their Real Money Balance at any time, subject to the following conditions:

• Completed KYC identity verification is required before any withdrawal will be processed.
• Withdrawal requests will generally be processed to the same payment method used for the most recent deposit, subject to technical and regulatory constraints.
• Minimum and maximum withdrawal amounts are published on the withdrawal page and may be updated at any time.
• GCash withdrawals for verified standard Accounts are typically processed within 5 to 15 minutes of approval. Bank transfer withdrawals may take up to 3 business hours depending on the receiving institution.
• wjl Casino reserves the right to apply additional verification checks to withdrawal requests that exceed certain thresholds or are flagged by wjl's anti-fraud systems. Such checks may temporarily delay processing.
• Bonus Balance is not withdrawable directly. Only funds meeting the applicable Wagering Requirement conditions may be converted to Real Money Balance and subsequently withdrawn.
• wjl Casino reserves the right to withhold withdrawal of funds that are reasonably believed to be the proceeds of fraudulent activity, bonus abuse, or any breach of these Terms, pending investigation.

wjl Casino offers various promotions to eligible Players from time to time. All promotions are subject to the general provisions of these Terms and the specific terms published for each individual promotion.

• All bonuses are credited as Bonus Balance and are subject to Wagering Requirements before conversion to Real Money Balance.
• Wagering Requirements, eligible games, minimum bet sizes for wagering contribution, and bonus expiry timelines are specified in each individual promotion's terms.
• Only one welcome bonus offer is available per Player, per household, per device, and per payment method.
• wjl Casino reserves the right to withdraw, modify, or cancel any promotion at any time and without prior notice.
• Bonuses may not be transferred between Accounts.
• wjl Casino reserves the right to reclaim any bonus or bonus-derived winnings if it determines that a Player has abused the bonus system, engaged in matched betting, hedge betting, or any other strategy designed to exploit promotions.

Wagering contributions vary by game type. As a general guide: most slot games contribute 100% towards Wagering Requirements; live dealer games and table games typically contribute at a reduced rate as specified in individual promotion terms; and certain games may be entirely excluded from Wagering Requirement fulfilment. Players should consult the specific promotion terms for the applicable contribution rates before opting in.

All games offered on the wjl Casino platform operate according to the rules published within each individual game and those of the respective game providers. Players are responsible for familiarising themselves with the specific rules of any game before participating.

• wjl Casino games use certified Random Number Generator (RNG) software that is independently audited to ensure fair and unpredictable outcomes.
• Live dealer game outcomes are determined in real time by a human dealer under video surveillance, in accordance with the standard rules of the relevant card or table game.
• In the event of a technical malfunction during a game round — including disconnection, server error, or data transmission failure — wjl Casino will take reasonable steps to reconstruct the outcome using available game logs. Where reconstruction is not possible, the affected stake may be refunded at wjl's discretion.
• Game results as recorded by wjl Casino's server logs shall be considered the definitive record of any game outcome, and shall take precedence over any information displayed on the Player's device in the event of a discrepancy.
• wjl Casino reserves the right to void any bet that was placed in error, as a result of a technical error, or at odds that clearly deviate from the true market rate due to an error.

The following activities are strictly prohibited on the wjl Casino platform. Engaging in any prohibited conduct will result in immediate account suspension, forfeiture of balances, and may result in referral to law enforcement:

• Providing false, misleading, or fraudulent information during registration or KYC verification.
• Using automated software, bots, scripts, or artificial intelligence tools to place bets or interact with the platform in a non-human manner.
• Colluding with other Players to gain an unfair advantage in any game.
• Exploiting software bugs, glitches, or errors to generate illegitimate winnings. Any winnings derived from technical exploits will be voided.
• Engaging in money laundering or using the wjl platform to process funds of criminal origin.
• Systematic bonus abuse, including but not limited to: creating duplicate accounts to claim welcome offers multiple times, matched betting designed to eliminate risk while fulfilling wagering requirements, and coordinated group exploitation of promotional offers.
• Charging back or reversing deposits to your payment provider after using those funds to wager on wjl Casino.
• Harassment, threatening language, or abusive conduct directed at any wjl Casino staff member or other Player via any communication channel.
• Accessing the wjl platform via VPN, proxy, or other circumvention tools to mask your true geographic location or identity.

All content on the wjl Casino platform — including but not limited to software, code, databases, graphics, text, logos, game interfaces, sound effects, animations, and the overall look and feel of the website — is the proprietary intellectual property of wjl Casino or its licensed content providers, and is protected under applicable Philippine and international intellectual property law.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal, non-commercial gaming purposes only. This licence does not include the right to copy, reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any content from the wjl platform without the prior written consent of wjl Casino.

The wjl name, logo, and all associated marks are trademarks of wjl Casino. Unauthorised use of these marks is strictly prohibited.

To the maximum extent permitted by applicable Philippine law, wjl Casino, its affiliates, directors, employees, agents, and licensors shall not be liable for any of the following:

• Any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the wjl platform.
• Any loss of profits, data, goodwill, or other intangible losses.
• Any damages resulting from interruption or cessation of transmission to or from the wjl platform.
• Any damages resulting from bugs, viruses, Trojan horses, or similar harmful code that may be transmitted to or through the platform by any third party.
• Any errors or inaccuracies in content published on the platform.

wjl Casino does not guarantee uninterrupted, error-free, or completely secure access to the platform. Scheduled maintenance, emergency downtime, and third-party outages (including those affecting GCash, mobile networks, or internet service providers) may occasionally affect platform availability. wjl Casino will use commercially reasonable efforts to minimise such disruptions and to provide advance notice of scheduled maintenance where practicable.

wjl Casino is committed to promoting responsible gaming and protecting vulnerable players. The platform provides a suite of Player protection tools accessible from within your Account dashboard:

• Deposit Limits — Set daily, weekly, or monthly maximum deposit amounts. Limit reductions take effect immediately; limit increases require a 24-hour cooling-off period before activation.
• Session Time Limits — Set a maximum duration per gaming session after which you will be automatically logged out.
• Loss Limits — Set a cap on the amount you are willing to lose within a defined period.
• Cooling-Off Period — Temporarily restrict access to your Account for a period of 24 hours to 6 weeks.
• Self-Exclusion — Permanently or semi-permanently exclude yourself from the wjl platform for a minimum period of 6 months up to a permanent lifetime exclusion. Self-exclusion requests are processed within 24 hours and cannot be reversed during the chosen exclusion period.

Players who believe they may have a gambling problem are encouraged to seek assistance. wjl Casino's 24/7 support team is trained to assist Players in accessing responsible gaming tools. wjl Casino further supports access to professional gambling support resources available to Filipino players.

All responsible gaming tools are available at no charge and can be activated at any time without penalty. wjl Casino employees and support agents are strictly prohibited from discouraging Players from using any of the above tools.

wjl Casino collects, processes, and stores personal data in accordance with the wjl Casino Privacy Policy, which is incorporated into these Terms by reference. By creating an Account and using the wjl platform, you consent to the collection and processing of your personal data as described therein.

wjl Casino is committed to compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. Your personal data will not be sold to third parties for marketing purposes. Data shared with payment processors, game providers, and regulatory authorities is limited to what is strictly necessary for the provision of services and fulfilment of legal obligations.

For a complete description of what data is collected, how it is used, how it is stored, your rights as a data subject, and how to exercise those rights, please refer to the wjl Casino Privacy Policy.

Players may close their wjl Casino Account at any time by contacting the support team via live chat. Any Real Money Balance remaining at the time of closure will be returned to the Player subject to completion of applicable KYC verification and provided that no outstanding bonus wagering obligations or withdrawal restrictions apply.

wjl Casino reserves the right to suspend or permanently close any Account at its sole discretion, without prior notice and without liability, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Provision of false or misleading registration or KYC information.
• Engagement in any prohibited conduct as described in Section 9.
• Reasonable suspicion of fraudulent activity, money laundering, or criminal conduct.
• Failure to complete KYC verification within a reasonable time following request.
• Insolvency, bankruptcy, or other legal incapacity of the Player.

Upon Account closure due to breach of these Terms, any remaining balance — including both Real Money Balance and Bonus Balance — may be forfeited at wjl Casino's discretion, without prejudice to any other legal remedies available to wjl Casino.

wjl Casino reserves the right to amend, modify, update, or replace these Terms & Conditions at any time. Material changes to these Terms will be communicated to registered Players via notification on the wjl platform, by email to the registered address, or by SMS to the registered mobile number, at wjl Casino's discretion, with reasonable notice where practicable.

Your continued use of the wjl platform following the publication of any amended Terms constitutes your acceptance of the updated Terms. If you do not agree to any amendment, you must discontinue your use of the platform and may request Account closure as described in Section 14.

The date of the most recent revision to these Terms is published at the top of this page. wjl Casino recommends that Players review these Terms periodically to remain informed of their rights and obligations.

These Terms & Conditions and any dispute or claim arising out of or in connection with them, or their subject matter or formation (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

In the event of a dispute between a Player and wjl Casino, both parties agree to first attempt to resolve the matter amicably through wjl Casino's internal complaints process, which is initiated by contacting the wjl Casino support team via live chat or by email at [email protected]. wjl Casino will respond to formal complaints within 5 business days.

Where a dispute cannot be resolved through internal processes within 30 calendar days of formal complaint, either party may escalate the matter to the appropriate Philippine regulatory authority or seek resolution through the courts of competent jurisdiction in the Philippines. Players agree to this dispute resolution process as a condition of Account registration.